Store Lead APPLY NOW

Lakeside Garden Gallery is an equal-opportunity employer. Established in 1984, we are committed to providing superior Garden Centre and Landscape services to our valued customers. We are currently accepting applications for:

Store Team Lead

As Store Lead, you are a key Team Member who is responsible for Front End and Cash Departments operations, as well as overseeing the floor during shifts. This is a hands-on position. They will train and supervise staff and ensure LGG standards are maintained, ensuring the highest level of customer service.

JOB RESPONSIBILITIES:

Job responsibilities include but may not be limited to:

• Supervise, coach, and train staff at Cash and Customer Service on processes, policies, and best practices. Responsible for smooth and effective operations of the Front End.
• Coordinate cashiers' workflow and ensure efficiency and effectiveness of store duties.
• Greets customers, answers queries, provide cashier services as required, and administers payments and refunds.
• Liaise with Department Leads and management to execute daily tasks.
• Liaise with Merchandiser & Owner on seasonal store layout and overall strategy of change over of seasonal product lines.
• Reconciliation of till as required.
• Opening and closing procedures.
• Able to interact with customers and provide them with suggestions/recommendations for our diverse group of clientele.
• Receives and assists with merchandising of products in-store. Process returns, back orders, etc.
• Utilize knowledge of computer programs, reordering systems, and reporting tools to aid purchasing operations in maintaining proper stock levels, accurate cost of goods, and accurate inventory.
• Maintain a filing system for all vendor-related documents.
• Assist store and distribution associates with questions and problems.
• Perform other duties as assigned by management.
• Health and Safety compliance, cleaning, and maintenance of the front end.

JOB REQUIREMENTS:

• Product knowledge in one or more of the following areas: Front End/Cash, POS, Merchandising.
• Stays abreast of trends.
• 5 years of retail experience.
• High school diploma (or equivalent), or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Good organization and communication skills. Leadership skills.
• Works well in a team environment.
• Flexible schedule and available on weekends/public holidays.
• Demonstrate proficiency with Windows operating system and Microsoft Office.
• Physical ability to stand for extended periods; bend, stoop, and kneel frequently.
• Lift; carry and load 30 pounds (minimum) weight requirements.
• Ability to effectively communicate both verbally and in writing with co-workers and customers.
• Strong organizational, multi-tasking, problem-solving, and analytical skills.

Lakeside Garden Gallery is an equal-opportunity employer. Under AODA, if you require accommodation, please include this in your cover letter.

Please submit your resume to employment@lakesidegardengallery.com

We appreciate all applications. Only candidates who are selected for an interview will be contacted.