Office Assistant / Store Support Team Member APPLY NOW

10753 Heart Lake Road, Brampton
Full time

POSTED: September 21, 2021

Lakeside Garden Gallery was established since 1984. Winner of consecutive years of Reader’s Choice Awards, we are committed to providing superior Garden Centre and Landscape services to our valued customers.


Office Assistant/Store Support Team Member

The Office Assistant/Store Support is a permanent full-time position, providing valuable support to the Senior Team members,. Responsible for a wide variety of administrative duties, including but are not limited to, staff, onboarding scheduling appointments, and drafting both internal and external correspondence. The Office Assistant/Store Team Support is also required to maintain confidentiality and professionally interact with employees, management, and the public. Other duties shall be assigned, as necessary.


Job responsibilities include but may not be limited to:

Office/Store Support:

  • Present a positive and professional image of the office to all visitors, suppliers, inquiries, and other persons.
  • Answer telephone calls, e-mails, and visitors for the management office/store. Refer and/or redirect calls, e-mails, or visitors as required.
  • Provide direct administrative and office management support to the senior management team, as required.
  • Compile and review all documents, audits, reports, and correspondence.
  • Analyze reports/spreadsheets; and assist with compilation of reports for management team.
  • Assist with Inventory uploads, stock levels and products for POS.
  • Assist with E-Commerce and managing of POS system.
  • Assist with booking of freight and delivery.
  • Prepare draft reports, background documentation, research and analysis.
  • Coordinate office activities. Troubleshoot and/or escalate office administration issues.

Employee & Training Support:

  • Welcome new hires, assist with onboarding and training
  • Back-up support for enrollment, provide uniform, complete training checklist, provide employees with Employee Policy Handbook, Health and Safety Manuals. Assign training Buddy/Dept Supervisor for next steps.
  • Assist with scheduling of Department staffing.
  • Other duties shall be assigned as required.

Store & Team Support:

  • Assist with opening and closing procedures.
  • Assist and coordinate store special events.
  • Other duties shall be assigned as required.

Store & Team Support:

  • Post Secondary Diploma in Business Administration, or relevant discipline, required.
  • Secondary School Diploma required.
  • 3-5 years' experience in an administrative role preferred.
  • Strong knowledge of office procedures and practices.
  • Keen attention to details.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, Power Point), reporting & social media.
  • Superior inter-personal skills, strong verbal and written communication.
  • Resourceful and flexible. Multi-tasking.
  • Proven organizational and time management skills.
  • Experience in a retail environment an asset


Lakeside Garden Gallery is an equal opportunity employer. Under AODA, if you require accommodation, please include this in your cover letter.

We appreciate all applications. Only candidates who are selected for an interview will be contacted.

Store location: 10753 Heart Lake Road, Brampton, Ontario, L6Z 0B7

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